Tour Booking Software That Runs Your Entire Business
Tour Hub Pro is the all-in-one booking platform for tour operators and water sports companies. Manage reservations, equipment, staff, waivers, finances, and daily operations from a single dashboard — at half the cost of FareHarbor or Peek Pro.
Book Your Free DemoTour Booking Software for Complex Reservations
Most booking software can handle a simple calendar event. Tour Hub Pro handles the complexity that real tour operators face every day — multi-service packages, shared resources, automatic employee assignment, split payments, and real-time availability that prevents overbooking.
Full Reservation Lifecycle
Create, edit, confirm, cancel, reschedule, and refund bookings. Each reservation supports multiple services, line items with per-item time slots, customer records, payment tracking, and automatic employee assignments.
Service Variations & Multi-Day Packages
Build unlimited variations per service with different durations, pricing, capacity, and resource requirements. Run variations as a Sequence (multi-step itinerary) or Any Order (standalone activities) — including software for multi day experiences that span multiple dates.
Real-Time Availability Engine
Automatic resource-aware availability checks prevent overbooking across your entire operation. Set fixed departure times for tours, flexible time ranges for rentals, exclusion periods, minimum booking notice, and per-variation capacity limits.
Embeddable Booking Widget
Add a fully customizable tour booking widget to any website. Control colors, fonts, dimensions, and button text to match your brand. Works on WordPress, Wix, Squarespace, and custom sites.
Walk-Up & Online Booking
Process both online reservations and on-site walk-up sales from the same booking platform. Track sale types (Reservation, Walk-up, Upsell, Product) to understand exactly where your revenue comes from.
Booking Source Tracking
Identify where each reservation originates — your website, OTAs like Viator or GetYourGuide, cruise ship desks, hotel concierges, or walk-ups. Map external product names from partners to your internal services with variation aliasing.
Built-In Upsell Engine
Offer resource-aware upsells at the point of booking. Two types: Additional Time (extend the experience) and Additional Equipment (add more gear). The system checks availability automatically before presenting upsells to customers.
Connected Services
Link related tours and activities together so customers discover more of what you offer. When someone books a jet ski tour, the booking software automatically suggests your snorkel trip or paddleboard rental as a connected experience.
Dynamic Pricing for Tour Operators
Maximize revenue automatically with intelligent pricing rules that adjust based on real-time conditions. No manual price changes needed — the tour booking software handles it for you.
Group Rate Pricing
Automatically apply discounts when a booking exceeds a set group size. Encourage larger bookings while maintaining profitability. Configure different thresholds and discount amounts per variation.
Last-Minute Pricing
Adjust prices as departure time approaches. Fill empty spots with discounted rates or create urgency with limited-time offers. Set the trigger window and discount percentage per tour variation.
Availability-Based Surge Pricing
Automatically increase prices when remaining capacity drops below a threshold. When only a few spots remain, surge pricing kicks in to maximize revenue on high-demand time slots.
Date Range & Seasonal Rates
Set different price points for peak season, holidays, spring break, cruise ship days, or any custom date range. Prices adjust automatically based on the calendar so you capture maximum value.
Ticket-Based Pricing Tiers
Configure different rates for adults, children, seniors, or any custom ticket type per variation. Combine with dynamic pricing rules for complete pricing flexibility across your booking platform.
Flexible Payments & Financial Control
Tour Hub Pro’s all-in-one booking platform supports every payment scenario your tour business encounters — from full prepayment to split group payments, deposits, gift cards, and cash on arrival.
Three Payment Options Per Variation
Configure each tour variation to accept Full Payment upfront, Deposit with balance due later, or Cash on Arrival. Different variations of the same service can have different payment rules.
Stripe Integration
Secure online credit card processing powered by Stripe. PCI-compliant payments with automatic receipt generation, refund processing, and payout tracking built into the booking software.
Split Payments & Multi-Type
Split group bookings across multiple payment methods. Track cash, card, and transfer payments separately. Manage holding deposits that capture or release on configurable timelines.
Gift Cards & Discount Codes
Create percentage or fixed-amount discounts with expiration dates, usage limits, and customer linking. Stored-value credit accounts let you sell and track gift card balances over time.
Configurable Taxes & Fees
Set up inclusive and exclusive taxes and fees per service. Multi-currency support and country-specific tax configurations ensure compliance wherever you operate.
Trip Protection Add-On
Offer optional trip protection at checkout to boost revenue per booking. Customers get peace of mind, and you capture additional margin on every sale through the booking platform.
The Feature Other Booking Software Doesn’t Have
Most tour booking software has no idea what equipment you own, which units are available, or when they need maintenance. Tour Hub Pro tracks every individual asset in your fleet — because your equipment is your business.
Equipment & Resource Management
No other booking platform for tour operators tracks individual assets like Tour Hub Pro. Every jet ski, kayak, boat, bike, or vehicle gets its own profile with utilization data, maintenance history, and real-time booking status.
Individual Asset Profiles
Each piece of equipment has its own record with make, model, year, serial number, purchase price, purchase date, and current operating hours. Know the full history of every unit in your fleet.
Real-Time Resource Availability
Resource availability ties directly to reservation time slots. The tour booking software knows exactly which units are booked, available, or in maintenance at any given moment.
Shared & Non-Shared Resources
Configure resources as Shared (multiple bookings can use the same resource within capacity) or Not Shared (exclusively assigned to one booking). Seat-based allocation rules handle capacity automatically.
Equipment Hours Tracking
Log operating hours per unit to track actual utilization. Identify idle equipment that should be rotated into service and flag overused units that need attention — based on real operational data.
Full Maintenance System
Complete maintenance management with service records, work type categorization, parts tracking and ordering, maintenance templates for recurring procedures, priority levels, and status tracking (Fixed, Not Fixed, Needs Parts).
Usage-Based Maintenance Scheduling
Schedule maintenance based on actual equipment hours, not just calendar dates. Know when each unit is due for service based on real usage — catch problems before they become expensive failures.
Parts Inventory & Ordering
Track parts and supplies with inventory categories, quantities, costs, and suppliers. Create part orders linked to specific maintenance records so you know exactly what was used and when to restock.
Equipment Utilization Reports
Generate reports on equipment utilization, maintenance costs, and downtime. Identify your most profitable assets and biggest maintenance expenses to make smarter purchasing decisions.
Staff Scheduling & Employee Management
A complete HR suite built into your tour booking software. Schedule guides, track timesheets, process payroll, conduct performance reviews, and manage your entire team — without a separate HR tool.
Detailed Employee Profiles
Role-based access, contact information, bank details, emergency contacts, employment history, and qualifications — everything you need for each team member stored inside your booking platform.
Smart Scheduling & Auto-Assignment
Daily employee scheduling with automatic conflict detection. Auto-assign guides to tours based on availability. See labor costs upfront before the day starts — no end-of-week surprises.
Digital Timesheets & QR Clock-In
Employees clock in and out by scanning a QR code. Digital timesheets log hours automatically with tamper-proof accuracy. No more paper timesheets or buddy punching.
Payroll & Wage Calculation
Calculate wages with configurable pay periods, hourly and daily rates, overtime rules, and deductions. Track commissions and per-tour revenue generated by each employee.
Leave Request Management
Employees submit leave requests digitally. Managers approve or deny with one click. The schedule updates automatically so you always know who is available for upcoming tours.
Performance Reviews & HR Records
Create custom review templates with scoring criteria. Conduct structured evaluations and track improvement over time. Document warnings, suspensions, and disciplinary actions professionally.
Task Management
Assign tasks to specific employees or post them open for anyone to claim. Track completion, set priorities, and identify motivated team members who take initiative.
Employee Revenue Tracking
Monitor daily revenue generated by each team member. See which guides produce the most bookings and use the data to reward top performers and optimize scheduling.
6-Level Role-Based Permission System
Control exactly what each employee can see and do inside your all-in-one booking platform. 19 granular permission categories across 6 access levels ensure front-desk staff, guides, mechanics, and managers each see only what they need.
Customer Management & Digital Waivers
Build lasting customer relationships with detailed records, segmentation, and marketing tools. Tour Hub Pro includes a built-in digital waiver system with e-signatures — so waivers are completed before tour day, not during check-in.
Customer Records & CRM
Every customer gets a detailed profile with contact info, full booking history, internal notes, tags, and custom field responses. See their complete journey with your business at a glance.
Customer Lists & Segmentation
Organize customers into lists for targeted marketing. Segment by tags, booking history, or custom criteria. Build email lists and launch campaigns to drive repeat bookings through your booking platform.
Mobile Customer Portal
Give customers a self-service portal to view their bookings, sign waivers, and manage reservations on their phone. Reduces your admin workload and improves the customer experience.
Digital Waivers with E-Signature
Create custom waiver forms with your own text, acceptance checkboxes, required fields, and legally-binding e-signature collection. Link waivers to specific services so they automatically attach to the correct bookings. No more paper waivers or third-party waiver tools like Smartwaiver.
Custom Data Fields
Collect any additional data your business needs at the time of booking. Create custom fields with text, dropdown, checkbox, and other input types. Responses are saved to the customer record permanently.
Email Marketing & Automation
Send targeted campaigns with custom HTML email templates. Automated booking confirmations and reminders reduce no-shows by up to 30%. Abandoned booking recovery emails re-engage customers before they book with a competitor.
Tour Hub Pro’s real-time dashboard gives tour operators instant visibility into revenue, expenses, bookings, and staff performance.
Daily Operations & Financial Reporting
End every day with a complete operational snapshot. Tour Hub Pro’s all-in-one booking system tracks cash, card payments, employee performance, expenses, and revenue — broken down by location, service, and payment type.
Daily Reports by Location
Complete end-of-day reports: cash float, starting and ending change, total cash and card payments, revenue earned, employee assignments, reservations completed, and manager notes — all per location.
Multi-Location Management
Reservations, daily reports, resources, and staff schedules are all linked to specific locations. Get per-location performance breakdowns for businesses running from multiple beaches, marinas, or departure points.
Expense Tracking & Categorization
Full expense management with categories, suppliers, line items, and receipt attachments. Set up recurring expenses with configurable frequency. Link expenses to specific equipment for cost-per-asset analysis.
Real-Time Financial Dashboards
See revenue, expenses, outstanding tasks, and key metrics at a glance. Break down income by service, location, variation, payment method, and sale type to identify your most profitable revenue streams.
Complete Transaction History
Every payment, refund, credit, payout, and commission is logged as a transaction. Filter by date, type, customer, or payment method for complete financial transparency in one booking platform.
Product Sales & Inventory
Sell physical products (sunscreen, souvenirs, water bottles) alongside your tours. Track product variants, inventory levels, and retail sales right inside the same tour booking software.
Tour Hub Pro works beautifully on mobile, tablet, and desktop. Your staff and customers can book and manage tours from any device.
Integrations & Multi-Device Platform
Tour Hub Pro connects with the payment and communication tools tour operators need, and works on every device. Cloud-based, real-time, and accessible from anywhere in the world.
Stripe Payment Processing
Secure, PCI-compliant payment processing powered by Stripe. Automatic receipt generation, one-click refund handling, and payout tracking — all built into the booking platform.
Postmark Transactional Email
Reliable email delivery powered by Postmark. Booking confirmations, reminders, abandoned cart recovery, and marketing campaigns — all delivered through a best-in-class provider.
TripAdvisor Review Integration
Connect your TripAdvisor listing to monitor and manage customer reviews directly from your Tour Hub Pro dashboard.
Mobile-First Responsive Design
Cloud-based and fully responsive. Staff can process bookings, check availability, and run daily operations from any phone, tablet, or desktop. All data syncs in real time across all users and devices.
Multi-Currency & Time Zone Support
Operate in any country with local currency, time zone, and tax configuration. Whether you are in the Caribbean, Southeast Asia, or Europe, the tour booking software adapts to your region.
Guided Onboarding & Data Import
Import customer records and past reservations from your existing system. A guided 4-step onboarding wizard gets most tour operators up and running within a single day.
Replace 5+ Tools With One Booking Platform for Tour Operators
See how Tour Hub Pro’s all-in-one tour booking software handles your complex operations — at half the cost.
Book Your Free Demo3% fees vs 6% industry standard. 20-minute demo. Zero risk.